Frequently Asked Questions

Everything you need to know about our beauty essentials and services.

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days within the continental United States, while international shipping may take 7-14 business days.

Are your products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All products sold at Products are 100% cruelty-free, and the majority of our collection is vegan-friendly. Please check the individual product pages for specific ingredient lists.

What is your return policy for opened items?

Your satisfaction is our priority. If you are not happy with a product, you can return it within 30 days of purchase, even if it has been lightly used, for a full refund or store credit.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.

Do you offer samples with every purchase?

Yes! We love letting you try new things. Every order includes two complimentary samples of our best-selling skincare or makeup products.