Returns & Exchanges
At Products, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all skincare and cosmetic items. If a product doesn't meet your expectations, we are committed to making it right through a simple and transparent return process.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that any protective seals remain intact for a full refund eligibility.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
